Privacy Policy

We are committed to safeguarding your personal data in compliance with the General Data Protection Regulation (EU Regulation 2016/679) and the Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD) of Spain.

Website Address

Our website address is: https://gestiones.theyzaar.com.

Data Collection and Use

We collect only the information necessary to provide our immigration consultancy and related services. This may include:

• Personal Information: Name, email address, contact details, identification documents, and any additional personal data submitted via forms or email.
• Professional Information: Business plans, financial records, CVs, or other documentation required for visa and immigration processes.

Your data is used solely to deliver the agreed services, such as visa applications, document processing, or business viability reporting, and will not be used for any other purposes without your explicit consent.

File Attachments

If you submit files through our website (e.g., CVs, scanned documents), ensure that they do not contain unnecessary sensitive information or metadata such as embedded location data (EXIF GPS). We take reasonable steps to protect uploaded files, but we recommend reviewing them before submission.

Cookies

Our website uses cookies to improve functionality and user experience.

• Session Cookies: Temporary cookies are used to optimize the site’s performance during your visit. These cookies do not store personal data and are deleted when you close your browser.

Data Sharing

We share your data only with authorized entities necessary to complete your requested services. These include:

• Government authorities or immigration agencies for visa applications.
• Official providers of business viability reports or similar documentation.

We will never share, sell, or disclose your data to unauthorized third parties.

Data Retention

Service-Related Data: Personal and professional data is retained only for the duration of the visa or immigration process and as required by Spanish law.

File Attachments: Files submitted for specific purposes are retained only for as long as necessary to process the associated application or service request.

Your Data Rights

Under GDPR and LOPDGDD, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to incorrect or incomplete data.
• Deletion: Request the deletion of personal data no longer required.
• Restriction: Request restricted processing of your data in certain circumstances.
• Portability: Request a portable, structured copy of your data.
• Withdraw Consent: Revoke consent for data processing at any time without affecting the legality of prior processing.

To exercise your rights, contact us at gestiones@theyzaar.com.

Data Security

We implement technical and organizational measures to protect your personal data and uploaded files against unauthorized access, misuse, or loss.

Data Transfer

Data shared with third parties, such as government entities, complies with Spanish and EU data protection laws. All file transfers are handled securely and confidentially.

By using our website and submitting your information, you acknowledge and agree to this Privacy Policy. For further inquiries, please contact us at gestiones@theyzaar.com.

Confidentiality Policy

We adhere to strict confidentiality standards in compliance with Spanish Law 1/1982 on Civil Protection of the Right to Honor, Personal and Family Privacy, and Self-Image, and other relevant EU regulations.

Scope of Confidentiality

All personal, professional, and business information shared with us is treated with the highest level of confidentiality. This includes, but is not limited to:

• Personal identification documents and information.
• Business plans and viability reports.
• Communication exchanged during the course of our services.

Authorized Disclosure

Information will only be shared with:

• Government authorities or legal entities directly involved in your immigration or visa application process.
• Third-party providers required to deliver specific services, such as viability assessments, and only with your prior consent.

Confidential Handling

Our team is bound by confidentiality agreements, ensuring that your data is handled with professionalism and discretion. Unauthorized disclosure or use of your information is strictly prohibited.

Refund Policy

Our refund policy complies with Spanish consumer protection laws, specifically the Real Decreto Legislativo 1/2007 (Ley General para la Defensa de los Consumidores y Usuarios).

Initial Payment

The initial payment covers administrative costs, documentation, and professional services. This fee is non-refundable as it reflects the work and resources invested in preparing your case.

Final Payment

The remaining balance is due once all required documentation has been prepared, verified, and approved for submission. Documents will only be sent to you by post after the final payment has been received.

Non-Refundable Terms

All payments made are considered non-refundable. By engaging our services, you acknowledge and agree to this policy. This ensures that both parties are protected, and the integrity of our services is maintained.

If you have any concerns about these terms, please contact us before making your payment.

By using our website and services, you acknowledge and agree to our Privacy Policy, Confidentiality Policy, and Refund Policy. For any questions, please reach out to us at gestiones@theyzaar.com.